The Johannesburg Development Agency (JDA), on behalf of the City of Johannesburg Transport Department, has officially commenced the development of an E-Hailing Management Policy for Johannesburg.
Why the Policy Matters
The policy seeks to align e-hailing operations with the City’s broader urban and transport development objectives as set out in:
- Growth and Development Strategy 2040 (GDS2040)
- Strategic Integrated Transport Plan Framework (2013)
- Spatial Development Framework 2040 (SDF2040)
E-hailing, which uses mobile applications to connect passengers with drivers in real time, has transformed urban mobility by providing:
- Convenient, efficient, and tech-enabled alternatives to traditional metered taxis
- Positive contributions to economic growth
- Job creation by enabling new business models for transport and delivery
However, the rapid growth of e-hailing has also presented challenges.
The CoJ E-Hailing Management Policy aims to provide a clear framework to manage these services in a way that is:
- Inclusive
- Sustainable
- Integrated with the city’s transport system
The policy will also include scooter-based delivery services such as:
- Uber Eats
- Mr D
- Checkers Sixty60
Key Development Areas
To guide the city-wide policy, the development will focus on activity-rich urban nodes where e-hailing demand is particularly high:
- Sandton CBD
- Rosebank CBD
- Randburg CBD
- Johannesburg Inner City Core
- Soweto (Maponya Mall and Jabulani Mall precincts)
- Cresta Mall
- Mall of the South
Project Phases
The draft policy will be developed in two distinct phases over 18 months:
- Phase 1: Status Quo Assessment of E-Hailing Services in Johannesburg
- Phase 2: Development of the Draft E-Hailing Management Policy
Public Engagement and Participation
Stakeholder involvement is a central component of this project.
The JDA and CoJ Transport Department will be hosting three rounds of public and stakeholder engagements, inviting:
- Residents
- E-hailing drivers
- Industry operators
- Commuters
- Businesses
- Other interested parties
“We encourage all interested and affected stakeholders to share their experiences – both the challenges and the benefits – to ensure the policy is inclusive and responsive to Johannesburg’s mobility needs,” said Mr Themba Mathibe, Chief Executive Officer of the Johannesburg Development Agency.
Get Involved
To register your interest in participating in the stakeholder engagement process, please contact the project team at: Joburgehailingpolicy@nma.org.za
The City of Johannesburg remains committed to improving urban mobility, supporting innovation, and ensuring that the transport ecosystem is efficient, safe, and economically empowering for all residents.
Recommended for You:
City of Johannesburg Metropolitan Municipality Public Transport By-Law
Public Roads and Transport Bylaws
SOURCED FROM JOBURG WEBSITE.
