Changing the way FNB rewards home loan customers
FNB has introduced eBucks Home Rewards to celebrate one of its customers’ greatest achievements, owning a home. This new feature is designed to make homeownership more rewarding with meaningful recognition for customers who’ve chosen FNB as their trusted home loan partner.
From the 1st of December 2025, new property buyers who choose to accept and sign FNB’s home loan offer – whether through nav» Home on the FNB or RMB Private Bank App, via FNB or RMB Private Bank Advisors, or at any FNB branch – will qualify for eBucks Home Rewards. This includes clients that switch their existing home loan to FNB. The rewards to customers will be inclusive of vouchers and additional rewards valued up to R30,000 designed to make the homeownership experience extra special.
FNB Home and Structured Lending CEO, Chris Labuschagne, says “We believe buying a home should be as rewarding as it is life changing. We understand the amount of emotional and financial strain that comes with the home-buying and moving process, and we want to help ease some of that pressure for our customers. With the eBucks Home Rewards, we will support our customers beyond just the signing of their bond. We recognise their trust and loyalty, and we’re committed to making every step of their homeownership journey more rewarding.
“Introducing eBucks Home Rewards is our way of saying thank you for choosing FNB and trusting us to walk the homeownership journey with you. We want our loyalty programme to be innovative and aligned to the moments that matter most to our customers,” says Pieter Woodhatch, eBucks CEO.
How eBucks Home Rewards works
Customers who register or switch a home loan with FNB can unlock a range of exciting benefits, including:
- Welcome voucher after the bond registration
To celebrate the successful bond registration, we are gifting customers – that have an active FNB or RMB Private Bank transactional account – with a welcome voucher of up to R14,500 in eBucks rewards for groceries at Pick n Pay or home essentials at Cielo or Le Creuset. This is our way of helping customers turn their new house into a home.
- Move-in-Day voucher
Moving into a new home can be overwhelming – from unpacking boxes to cleaning and figuring out dinner for the family on the first night. We want to make it easier and less stressful for you. That’s why we’re giving all our customers a R500 SweepSouth voucher for professional cleaning services or a R500 Mr D voucher for hassle-free meals.
- Milestone rewards
Customers can also earn additional eBucks rewards totalling up to R15,000 to celebrate the 3, 6, and 9-year milestones of their homeownership anniversaries with FNB. It is important to note that property owners need to keep their home financed with FNB and continue to be in good standing of their monthly repayments.
“Owning a property is a significant life moment which should be celebrated. This is why we have gone an extra mile in rewarding customers who are evolving in their lives, and trust FNB as their home loan partner. Through eBucks, we are committed to empowering our customers to make financial decisions that truly matter, helping them stretch their budgets in meaningful ways. Whether it’s saving on groceries, fuel, travel, or even homeownership, our goal is to make everyday life more affordable and rewarding. This is how we continue to deliver value beyond banking,” concludes Woodhatch.
- How to view the eBucks Home Rewards details and redeem the vouchers:
- eBucks.com > eBucks > Earn
- FNB/RMB Private Bank App > eBucks > Benefits > Home Rewards
- eBucks Home Rewards to customers include:
- Welcome voucher of up to R14,500 in eBucks for groceries at Pick n Pay or home essentials at Cielo or Le Creuset
- Move-in-Day voucher worth R500 SweepSouth for professional cleaning services or Mr D for hassle-free meals
- Milestone reward up to R15,000 allows customers to earn additional eBucks rewards to celebrate the 3, 6, and 9-year milestones of their homeownership anniversaries with FNB.
- Please note that only successful FNB Home Loan applications received through the below qualify for eBucks Home Rewards:
- nav» Homeon the FNB or RMB Private Bank App,
- FNB or RMB Sales Consultants or Advisors,
- Any of our bank branches
- Additional qualifying requirements are:
Welcome & Move-in-Day voucher
- Mortgage bond needs to be successfully registered with the Deeds office and their FNB or RMB Private Bank current account is open and active. Only one voucher will be issued per account once the qualifying criteria have been met.
Milestone reward
- Homeowners that qualified for Welcome and Move-in day vouchers can qualify for the Milestone reward.
- Mortgage bond needs to be successfully registered with the Deeds office and their FNB or RMB Private Bank current account is open and active
- Customers need to pay their home loan debit order, salary stop order, or split bill from their active FNB or RMB Private Bank account
- The FNB home loan account must be in good standing with no missed monthly repayments
- Customers need to meet the minimum credit utilisation percentages:
- 3-year homeownership – 80% utilisation or more
- 6-year homeownership – 60% utilisation or more
- 9-year homeownership – 40% utilisation or more
- The milestone rewards will only be issued once the qualifying criteria have been met.
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