FNB’s deliberate shift away from only using traditional credit scoring methods to a more inclusive data-led cash flow analysis strategy has resulted in over 40 000 SMEs being pre-approved for credit monthly.
Through data-led credit scoring, the number of pre-approvals generated by FNB annually, almost represent half of its SME customer base in South Africa, of over 1.2 million clients.
Sandile Phillip, Head of Sales: FNB Commercial Lending says, “Our scored lending model has evolved significantly over the past decade. We’ve moved beyond relying solely on audited financials and now use real-time behavioural data to assess creditworthiness. By analysing cash flow patterns and transactional behaviour, we’re able to generate personalised credit offers that are accessible via our digital platforms—often within minutes.”
FNB’s pre-approved credit is available across three core lending products: overdrafts, business loans, and credit cards. Clients can apply for one or more of these solutions through a single, streamlined process on the FNB App, Online Banking, or via a banker. Current uptake shows that 47% of SMEs apply for one product, 40% for two, and 13% for all three.
“Advanced behavioural scoring across several products has complimented our existing lending offerings on secured and unsecured products, making it easier for clients to get the correct solutions to solve for the cash and/or resources needed for their day-to-day business activities,” adds Phillip.
The bank’s Cash Advance solution has been particularly well received. It leverages point-of-sale data from devices like Speedpoint, Speedee, SpeedeeQR, and SpeedeeApp to generate pre-approved funding offers. Once accepted, funds are disbursed the same day, and repayments are automatically deducted as a small percentage of daily card sales—ensuring alignment with the business’s cash flow.
“This is not just about lending—it’s about enabling growth,” says Phillip. “We’ve invested heavily in technology, data science, and credit innovation to ensure that SMEs—regardless of size or formality—can access the capital they need to thrive.”
FNB’s approach is rooted in deep engagement with SMEs to understand their evolving needs. The result is a lending ecosystem that is faster, more inclusive, and better aligned with the realities of South African entrepreneurs.
“For us, it’s about more than just funding businesses — it’s about enabling futures, driving progress, and helping to build a more inclusive and resilient South African economy,” says Phillip.
FNB provides a variety of solutions for both long-term funding and working capital to assist businesses at various stages of growth.
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